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We offer a limited number of $29 tickets for most performances. These tickets are purchased on a first-come first-served basis and are available as soon as single tickets go on sale. Discounts are also available for most performances for active duty military, senior citizens and students with valid I.D. For more information, contact Ticket Services at (619) 23-GLOBE (234-5623).
There are no additional charges for subscribers or donors, or when buying tickets in person at the Box Office (prices subject to change). There is a $5 per ticket handling fee for phone orders and online purchases.
The Box Office can reprint your tickets as long as they were purchased directly from The Old Globe. Tickets obtained through a third party cannot be replaced. Lost tickets cannot be exchanged. Cash payments cannot be traced; therefore, we are unable to offer refunds or reprints for cash payments
Call the Box Office at (619) 23-GLOBE (234-5623), or visit us online. We will post that information as soon as it is announced.
Tickets can be picked up at the Box Office any time after the order is placed. If your performance is more than ten days away, we can mail your tickets to you. Early pick-up is recommended to avoid lines. Please have the credit card used for purchase ready when picking up tickets
If you find you are unable to use your tickets, please give them to a friend, or turn them in to the Ticket Services Office and receive a tax receipt for your donation. Tickets must be received by show time.
Need to exchange your tickets to a performance? The Old Globe is happy to help! As a subscriber, simply call the Box Office at 619-23-GLOBE (234-5623) at least 24 hours prior to the time printed on your ticket and we will find another performance of the same show that works with your schedule. All exchanges are free. However, if you exchange into a higher priced performance or into a higher priced seating section, upgrade fees do apply (sorry, no refunds).
Not a subscriber? Non-subscribers may also exchange tickets for a $3 per ticket exchange fee, plus applicable upgrade fees. You can exchange your tickets in person at our Box Office or by fax (see below). Phone exchanges are not available for non-subscribers.
You can also request a ticket exchange via fax. Simply cut your tickets in half, tape to a piece of paper, make a photo copy and fax to (619) 231-6752. Please include an option of at least two new performance dates to exchange, as well as your name, address, telephone number and credit card with expiration date if additional fees apply. We will call you and confirm your fax within 24 hours.
Subscribers: Last minute change of plans? We can’t offer you an exchange after the 24-hour deadline, but please give us a call and we’ll let you know what other choices are available. We look forward to seeing you at the theatre. Non-subscribers: this option not available.
All ticket reservations must be paid for in full at the time of the order.
Groups must be of 10 or more people to qualify for group rates. For Dr. Seuss’ How the Grinch Stole Christmas!, groups must be 15 or more to qualify for discounts. Some restrictions apply. More information on group tickets can be found here.
We have accessible wheelchair seating in all three of our theatres. Please contact Ticket Services at (619) 23-GLOBE (234-5623) and we will review your options.
Children under the age of five are not permitted, except for Dr. Seuss's How the Grinch Stole Christmas!, for which the minimum age is three years old. Each individual attending the show must have a ticket for admission.
There are sometimes content advisories listed for strong language or adult content. Parents are advised to contact the Ticket Services Department with any questions about production content that may affect suitability for children.
For the convenience of our hard of hearing and hearing-impaired patrons, The Old Globe has an Assistive Listening System in all three theatres. A limited number of the lightweight headsets, as well as induction neck loops, may be obtained from the house manager prior to performances.
In the interest of patrons and artists, seating for those who arrive late or those who exit during the performance will be seated at the discretion of house management and may receive an alternate seating location at the appropriate interval in the performance.
In order to keep our theatres clean, no food is allowed in the theatre. However, prior to the show you may picnic on the Plaza lawn or eat at the tables in the Stephen and Mary Birch Pavilion adjacent to Lady Carolyn's Pub. Covered beverages are allowed in the Old Globe Theatre and Lowell Davies Festival Theatre only. No beverages are permitted in the Sheryl and Harvey White Theatre.
In over 30 years of performing outdoors in the Lowell Davies Festival Theatre, The Old Globe has almost never needed to cancel a performance due to rain, even when the weather forecast made rain appear likely. The decision to cancel a performance is made moments prior to curtain time. If the show is cancelled, we will exchange your tickets for another performance of that show. Remember, it may not be raining here when it is raining in your area. Old Globe Theatre and Sheryl and Harvey White Theatre shows are performed rain or shine.
Evening performances can be chilly in the Lowell Davies Festival Theatre. We recommend that you dress warmly when attending performances. You are also welcome to bring your own blanket to the theatre or borrow one for free at the door (subject to availability).
Audience members may take photos in the theatre before and after the performance, and during intermission. If you post photos on social media or elsewhere, you must credit the production’s designers by including the names, websites, social media handles, and/or tags.
Please note: Photos are strictly prohibited during the performance. Photos of the stage are not permitted if an actor is present. Video recording is not permitted at any time in the theatre.
Please remember to silence all digital watches, electronic devices, and phones prior to entering the theatre.
Performance times vary for each show. Some are as short as 75 minutes; most range from 2 to 2 1/2 hours with one 15-minute intermission. For the running time of a particular show, contact our Box Office at (619) 23-GLOBE (234-5623).
Programs are provided free of charge at all performances.
The doors open approximately 30 minutes before the scheduled performance time.
There are three main lots near the Globe: the Alcazar Lot, the Organ Pavilion Lot, and the Village Place lot. Each lot is within walking distance of the Old Globe.
However, Balboa Park is a popular local and tourist destination year round. We strongly encourage all theatre patrons to arrive at least one hour prior to curtain to secure parking.
In addition, a valet option is available for evening performances at the San Diego Zoo’s employee parking structure, accessible from Old Globe Way via Village Place. This valet option must be pre-purchased from the Box Office at least 48 hours prior to performance, for $20 per vehicle per evening. More information on valet parking here.
If you are just coming to purchase tickets or pick up tickets, there is a 10-minute loading zone adjacent to the theatres. It is accessed by turning into Balboa Park on Village Place from Park Boulevard, and turning West on Old Globe Way. Proceed past the “Authorized Vehicles” sign until you arrive at the theatre.
The Balboa Park Tram operates within the park from 9:00 a.m. - 6:00 p.m. daily from November 1 through May 31, and 9:00 a.m. – 8:00 p.m. from June 1 through October 31. This free tram provides access to Balboa Park from Tram Central at the Inspiration Point Lot (east of Park Blvd. at Presidents Way) to a drop-off station at the Plaza de Panama. More information can be found here or by calling the Visitor Center at (619) 239-0512.
The Helen Edison Gift Shop is open on weeknight performance days, one hour prior to showtime through intermission and weekends from noon through evening intermission. Summer hours may vary.
The Lipinsky Family Suite is located in the Plaza, adjacent to the Gift Shop. It is available for our donors at the Circle Patron level or higher. If you are interested in becoming a Circle Patron, please contact Derek Legg, Donor Engagement Manager at (619) 231-1941 x2311 or email dlegg@TheOldGlobe.org.
Please notify Ticket Services so our records may be updated. Phone (619) 23-GLOBE (234-5623) during business hours or mail your change of address to: Ticket Services. The Old Globe, P.O. Box 122171, San Diego CA 92112-2171, or e-mail Tickets@TheOldGlobe.org.
The Old Globe offers gift certificates in any denomination that can be used to purchase tickets, as well as items at the Globe Gift Shop and Lady Carolyn's Pub. Gift certificates may be purchased online here or by contacting Ticket Services at (619) 23-GLOBE (234-5623), during business hours.
Because our spaces are always in use with our year-round programming, The Old Globe does not operate as a rental facility.
Some Old Globe costumes are available for rental. For more information, please call our costume shop at (619) 231-1941 x2655.
We recommend using the most current version of your browser and suggest using Internet Explorer or Firefox. Cookies will need to be enabled, and we suggest setting your browser to 128-bit encryption. A firewall may interfere with your card processing. If you experience any difficulties with your order, please call Ticket Services at (619) 23-GLOBE (234-5623) to confirm your order.
The Old Globe offers a variety of educational programs for children and adults throughout the year. For more information please visit the Arts Engagement page.
Go behind the scenes at The Old Globe to learn about the history, three stages, shops, and craft areas. Open tours: most Saturdays and Sundays at 10:30 a.m. Groups by reservation. $5 adults; $3 seniors and students. More information here. For reservations, please call (619) 238-0043 x2145 or email Tours@TheOldGlobe.org.
If you have misplaced a personal item while at the theatre, please contact the Box Office or Security as soon as possible. If we are unable to locate your item, we’ll happily take down your contact information and a description of the item and contact you if it is found. The Old Globe does not assume liability for items left behind on the premises.
The Old Globe can help qualifying organizations and events fundraise in two ways:
1. The Old Globe offers tremendous not-for-profit group rates and can facilitate a highly successful and profitable fundraising event for your organization. Please contact our Group Sales Manager at (619) 238-0043 x2414 if you are interested in using a block of tickets as your next fundraiser.
2. The Old Globe may provide a voucher good for two tickets to a show starting after the date of your event. In order to qualify, the following must be met:
Note: Even if your organization meets the criteria above, we may not be able to honor your request at this time. Due to the rising number of donation requests, we have found it necessary to limit the amount of requests that are approved. As you may know, The Old Globe is also a 501(c)(3) not-for-profit organization, and our charitable resources are limited.
To apply, submit your request via email (supportourevent@TheOldGlobe.org) on the letterhead of the organization as an attachment. Include the mission statement of the organization, Tax ID number, and details of the event. The request must be received by the first day of the month prior to the month of the event. For example, we would need to receive a letter by June 1 for a July 20 event. Faxed and mailed requests are no longer being accepted.